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Home     Business Services     IVR Services
Interactive Voice Response (IVR) systems help organizations improve customer service and reduce expenses by providing efficient touch-tone based services to callers. Many organizations have deployed IVR systems to automate requests for basic information and frequently-asked questions, so call center and service representatives can focus their efforts on assisting customers with more complex questions and issues.

VoiceValley offers a full suite of IVR-related services, including implementation, system design, and usability testing. Our services empower our business customers to increase the effectiveness of their solution, and accelerate return on their IVR investment.

We also provide hosted IVR solutions that allow businesses to rapidly build and deploy comprehensive, full-featured IVR applications, without the hassle of installing and managing their own hardware and software. Our IVR environment delivers high performance, scalability, and reliability, and provides the broadest range of functionality available today including voice recognition, text-to-speech, conferencing, and Computer Telephony Integration (CTI), as well as support for DNIS, ANI, and multiple languages.

Further Information

To attain further information on any of the business products and services offered by VoiceValley, please feel free to contact an account manager in your area.
 
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